Privacy Policy

Introduction

At TU ZAPATO S A S, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for the service, express an interest in obtaining information about us or our products and services, or otherwise contact us. This information may include:

• Email address
• Username and password
• Payment information (processed securely through third-party payment processors)
• Contact information such as name and phone number

Usage Data

We collect minimal usage data to maintain and improve our service quality. This may include connection timestamps, bandwidth usage, and server selection. We do not log your browsing activity, connection logs, IP addresses, or DNS queries.

How We Use Your Information

We use the information we collect or receive to:

• Provide, operate, and maintain our VPN service
• Process your transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage and trends to improve your experience
• Detect, prevent, and address technical issues and security vulnerabilities

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our VPN service uses military-grade AES-256 encryption to secure your internet traffic. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be completely secure.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Third-Party Services

We may use third-party service providers to help us operate our business and the service or administer activities on our behalf, such as payment processing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: